1and1 Web Hosting

1and1 Web Hosting

1and1 Web Hosting is known world-wide for its slow email hosting, control panel access, and shotty web hosting, and the complaints about it’s new Webmail 2.0 keep piling up.

Bob, a SeanHakes.com reader was the first to point out that on Webmail 2.0 there was no “attachment” button. This comment unleashed more and more problems leading to the ever popular, and growing concerns with 1&1 Webmail, 2.0… Here are a few responses to the “no attachment” problem; the fix will be mentioned below.

Comment from kasi
Time December 28, 2009 at 3:23 pm

Hi

i am also facing the attachment problem,
i am not able to see the attachment option when ever i compose new email.
can any one please suggest me, i am using webmail 2.0.

Looking for earliest response,

Regards
kasi

Comment from Paul Lamb
Time December 31, 2009 at 12:56 am

I have the same problem as Bob – no “Attachment” column like in the tutorial pictures. I’ve dug around for hours and can’t figure out any way to send email attachments with Webmail 2.0. Anyone else have this problem, or a solution?

And finally, thanks and kudo’s to Regis for the following Webmail 2.0 “No Attachment Bug.”

Comment from Regis [ ANSWER & FIX ]

“I Found a fix regarding the “Attachment” section of email composer not showing up. I hope this helps all the guys who experienced the same problem, and I hope 1&1 picks this up and includes it in their FAQ, since i spent some time on resolving this!!

I use Internet Explorer 8, and I think the problem is related to this version of IE, although I cannot confirm.

Anyway, in this version, you have a Compatibility View option icon (green, looks like a torn page), located top right of the browser window (next to the refresh button in a normal window, or next to the padlock icon in a “New Email” 1&1 window).

When you hover on this icon, a notification shows: “Compatibility View: websites designed for older browsers will often look better, and problems such as out-of-place menus, images or text will be corrected”.

Click on this, and voila, the attachment options will show (at least this worked for me!!).

I hope this helps, let me know if it worked for you guys…”

There you have it, feel free to post your comments here. We welcome both praise and complaints to 1&1. Many of their senior managers hang out on the blog and I am sure they would like to get your feedback.

Cheerio!

Sean Hakes
Denver SEO